learn - align - deliver

Bringing customers to the
centre of growth

Thinkplayact supports member-based and for-purpose organisations to achieve transformational
 growth by placing customers at the centre of planning and decision making.
 

about

Bringing customers to the heart of transformational growth. 
We work with clients, their members/customers and stakeholders to generate unique insights into customer needs, untapped demand and new markets.
 
Together we co-design member experiences, innovative offerings, and communications that will achieve leaps in customer value, revenues and profits.
 
Our evidence-based tools and frameworks ensure your initiatives execute, innovation is low risk/cost and customer culture is born.
 
All our programs are designed to equip you with the skills and competencies for continued customer program development..
 
We offer specialist programs for the following industries:
Member-based organisations including: industry bodies, professional associations superannuation and research.
ABOUT US

Robynne Berg

Robynne Berg MBus (Mktg) has over 25 years experience delivering member/customer growth projects for associations, industry bodies, superannuation funds and for-purpose organisations.
She’s led customer consulting projects and training across Australia, NZ, Europe and Asia.
Robynne is known for her inclusive, and good-humoured manner with clients and course participants.
She's also a non-fiction and fiction writer, keynote speaker and open water swimmer
Write your awesome label here.
It was thoroughly enjoyable. I learned a great deal. The best course I have been on in years.
- Exec Mgr, Australian Institute of Superannuation Trustees
I thoroughly enjoyed. Excited to start implementing the tools Very motivating and inspiring.
— GM Stakeholder Marketing, HESTA
Reinforced the importance of substantive interaction between customers and industry... best workshop I've been to...
— Senior Exec, Climate Change
Rio Tinto (member CO2CRC)
Contact details

Get in touch

Phone
+61 407 316 052
E-mail
info@thinkplayact.com.au

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